Your privacy is 365cui's top priority. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform. We believe transparency is the foundation of trust.
365cui takes a responsible approach to handling every piece of information you entrust to us. The following are the core principles that guide our privacy practices.
All your personal data and financial transactions are protected by 256-bit SSL encryption. Sensitive information is never transmitted in plain text — secure communication is our minimum standard.
365cui never sells, rents, or trades your personal information to any third party for marketing purposes. Your data is used solely for the purposes stated in this policy.
You have the full right to access, correct, or request the deletion of your personal data at any time. Our request process is straightforward and we are committed to responding within a reasonable timeframe.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 monitoring systems. Only authorised personnel may access this data.
We are always transparent about what data we collect, why we need it, and how long we retain it. There is no hidden data collection or undisclosed purpose beyond what is stated in this document.
You may opt out of receiving any marketing communications from 365cui at any time by contacting our support team. Your preference will be respected within7 business days.
365cui collects your personal information only when it is genuinely necessary to provide quality services, ensure platform security, and comply with applicable legal requirements. We do not collect excessive or irrelevant data.
Information You Provide Directly: When registering and using the platform, you provide information such as your full name, date of birth, identification card number, email address, phone number, residential address, and bank account or e-wallet details for deposit and withdrawal purposes.
Identity Verification (KYC) Information: To meet compliance requirements and prevent fraud, 365cui collects identity verification documents when necessary, including copies of your identification card, passport, or other relevant official documents.
Information Collected Automatically: When you use our platform, our systems automatically record certain technical information required for platform operations.
The data we collect is used responsibly and only for legitimate purposes.365cui operates on a data minimisation principle — we only use the data needed for the stated purpose.
| Data Type | Purpose of Use | Status |
|---|---|---|
| Identity Information | Account verification, KYC compliance fraud prevention | Required |
| Financial Details | Processing deposits and withdrawals, transaction verification | Required |
| Technical Data | Fraud detection, account security, platform improvements | Automatic |
| Gaming Activity | Responsible gambling monitoring, customer support | Automatic |
| Contact Information | Service communications, security notifications, promotions (with consent) | Consent |
| Cookie Data | Improved user experience, website analytics | Consent |
Regarding marketing communications specifically — we will only send you promotions, bonus offers, and new product updates if you have given explicit consent during registration or through your account settings. You may withdraw this consent at any time.
365cui does not share, sell, or disclose your personal information to third parties except in the limited circumstances outlined below. All data sharing is subject to strict confidentiality agreements.
Trusted Service Providers: We partner with carefully selected third-party service providers to help operate our platform, including payment gateway providers, licensed game software suppliers, and identity verification services. All third parties are required to uphold data security standards equivalent to our own.
Protecting your data is not merely a legal obligation — it is a moral responsibility we take seriously. 365cui continuously invests in the latest security infrastructure to ensure your data remains safe at all times.
Technical Security Layers: The 365cui platform uses256-bit SSL/TLS encryption for all communications between your device and our servers. Data stored in our databases is also encrypted using the AES-256 standard.
While we take all reasonable steps to protect your data, no online system can guarantee absolute security. You also play an important role in your account's security by using a strong password and not sharing your login credentials with anyone.
Cookies are small text files stored on your device when you visit the 365cui platform. They help us deliver a better user experience, maintain login session security, and understand how users interact with our platform.
Types of Cookies We Use:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the365cui platform.
As a 365cui user, you have strong rights over your personal data. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction and we will update it promptly.
You may request the deletion of your personal data, subject to legal retention requirements and active compliance obligations.
You have the right to object to the processing of your data for direct marketing or profiling purposes. Your objection will be honoured immediately.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform if desired.
In certain circumstances, you may request that we restrict the processing of your data while an investigation or review is in progress.
To exercise any of the above rights, please contact the365cui customer support team via live chat, available 24/7. We will verify your identity before processing any data-related requests to ensure the security of your information.
365cui does not retain your personal data longer than is necessary for the purpose it was collected, or as required by applicable law. The following are general guidelines for our data retention periods.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
Ways to Contact Us:
We are committed to responding to all privacy-related inquiries within 5 business days. For formal data rights requests, processing may take up to 30 business days depending on the complexity of the request.
365cui reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via email notification or a prominent notice on our platform. Continued use of the 365cui platform after any changes constitutes acceptance of the updated privacy terms.
Your personal data is fully protected by 365cui's industry-grade security systems. Join over 100,000 Malaysian players who have already trusted our platform.