Official Document

Platform Terms and Conditions of Use 365cui

Please read these Terms and Conditions carefully before using any services offered by 365cui. By registering or using this platform, you agree to be bound by all terms stated herein.

Last Updated: 1 January 2026

Key Things You Need to Know

Before reading the full document, here are the six most important points that summarize the 365cui terms of use.

Age Requirement — 18 Years and Above

365cui services are open to individuals aged 18 and above only. Registration and use of the platform by those under this age limit is strictly prohibited and the account will be closed immediately.

One Account Per Player

Each individual is only permitted to hold one active account at 365cui. Owning multiple accounts is a serious violation of these terms and may result in all related accounts being closed and balances forfeited.

Bonus Wagering Requirements

All bonuses and promotions at 365cui are subject to wagering requirements before withdrawals are permitted. The wagering requirement for each bonus is clearly stated in its respective promotion terms.

Deposit & Withdrawal Methods

Deposits and withdrawals must use the same payment method. 365cui is not responsible for delays caused by third parties such as banks or e-wallet providers.

Fraud & Abuse Prevention

Any attempt to manipulate the system, exploit technical errors, or engage in fraudulent activity will result in immediate account termination and appropriate legal action.

Right to Amend Terms

365cui reserves the right to change, add, or amend any part of these terms at any time. Players will be notified via on-platform notifications, and continued use thereafter constitutes agreement.

Important: This Terms and Conditions document is a binding agreement between you ("User") and 365cui ("Platform"). By accessing or using any part of this platform, you confirm that you have read, understood, and agreed to comply with all terms stated herein. If you do not agree, please discontinue use of this platform.
1

Account Registration & User Eligibility

To register and use 365cui services, you must fully meet the following eligibility requirements. Failure to meet any of these conditions gives 365cui the right to reject your registration or close an existing account without prior notice.

Age Requirements: You must be at least 18 years of age at the time of registration. 365cui reserves the right to request proof of age at any time, and failure to provide satisfactory proof will result in the account being suspended until verification is complete.

One Account Per Individual: Each individual, IP address, residential address, phone number, email address, credit card, or payment account may only be used to register one account. Owning multiple accounts — whether directly or through another individual — is a serious violation of these terms.

  • All information submitted during registration must be accurate, complete, and up to date.
  • You are responsible for ensuring that your registered full name, phone number, and bank details are correct.
  • Using a false identity or another person's information during registration is prohibited and may be reported to the relevant authorities.
  • 365cui reserves the right to request identity verification documents (KYC) at any time, particularly before processing large withdrawals.
  • Accounts inactive for more than 12 consecutive months may be subject to an administrative fee or closure at the platform's discretion.
Notice: Any attempt to bypass the identity verification process or register on behalf of another person is a serious violation of these terms and may result in all funds in the account being forfeited without compensation.

Users found operating multiple accounts will have all their accounts closed immediately, and all balances — including real money and bonuses — will be fully forfeited. 365cui will not be held liable for any losses arising from such account closures.

2

Deposit & Payment Methods

365cui supports a variety of safe and convenient deposit methods for Malaysian players. All deposits are processed through integrated payment channels protected by 256-bit SSL encryption.

Accepted Deposit Methods: FPX (all major Malaysian banks), Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. Available methods may vary subject to platform updates.

  • The minimum deposit is RM20 per transaction, unless otherwise stated in a specific promotion.
  • All deposits must be made using a bank account or e-wallet registered in your own name.
  • Deposits from third-party accounts are not accepted and will be returned after deduction of a processing fee.
  • 365cui does not charge any additional fees for deposits — however, your bank or e-wallet provider may apply their own charges.
  • Deposits are typically credited to your 365cui account within 5 minutes of payment confirmation being received.
Secure Deposit: All financial transactions at 365cui are processed through PCI-DSS certified payment gateways. Your card or bank account details are not stored on our servers — your financial security is 365cui's absolute priority.

365cui reserves the right to reject or delay any deposit suspected of being linked to fraudulent activity, money laundering, or terms violations. In such cases, the platform may request supporting documents before the deposit is processed.

3

Fund Withdrawal

365cui is committed to processing all valid withdrawals promptly and transparently. Withdrawals are manually reviewed by our finance team to ensure the security and accuracy of every transaction.

General Withdrawal Terms: Withdrawals will only be processed to a bank account or e-wallet registered under the same user's name. This is a mandatory security measure that cannot be waived under any circumstances.

  • The minimum withdrawal amount is RM50 per transaction.
  • The standard processing time is between 1 and 3 business hours for regular withdrawals.
  • Withdrawals exceeding RM10,000 may require additional KYC document verification.
  • Only one withdrawal request can be processed at a time — a second request may only be submitted once the first has been fully processed.
  • 365cui is not responsible for delays caused by your bank's or e-wallet provider's internal procedures.
Note: Funds obtained through bonuses cannot be withdrawn until the wagering (rollover) requirements set for that bonus have been fully met. The required wagering amount is clearly stated in the terms of each promotion.

365cui reserves the right to suspend withdrawals while investigating suspected suspicious activity. If no violation is found, the withdrawal will be processed within a reasonable timeframe. If a violation is confirmed, 365cui reserves the right to forfeit the entire account balance.

4

Game Rules & User Conduct

All games available at 365cui operate using a Random Number Generator (RNG) system verified by internationally accredited independent auditing bodies. The outcome of every game is entirely random and cannot be influenced by any party.

Users agree to play fairly and comply with the rules of each game. Any attempt to exploit technical errors, use unauthorized assistance software, or collude with other users to gain an unfair advantage is a serious violation of these terms.

  • Game results recorded by the 365cui server are final and cannot be disputed.
  • In the event of a technical error during gameplay, 365cui reserves the right to void the round in question and refund the original bet.
  • The use of bots, automated scripts, or any third-party software to play is strictly prohibited.
  • Players are fully responsible for all activities that occur under their account.
  • 365cui reserves the right to limit or adjust betting limits at any time without prior notice.

Rude behavior, threats, offensive language, or harassment directed at other users or 365cui support staff will result in an official warning and potentially permanent account termination.

5

Bonuses, Promotions & VIP Program

365cui offers a wide range of bonuses and exciting promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated in each promotional offer.

General Bonus Terms: All bonuses credited to your account are subject to wagering requirements before a withdrawal can be processed. Failure to meet these requirements means the bonus portion of those funds cannot be withdrawn.

  • The welcome bonus is only available to new members making their first deposit.
  • Wagering requirements vary for each bonus — please refer to the respective promotion's terms before accepting any bonus.
  • 365cui reserves the right to withdraw or modify any promotion at any time without prior notice.
  • Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
  • In the event of any bonus-related dispute, the decision of 365cui is final.
365cui VIP Program: Members eligible for the VIP program enjoy exclusive benefits including higher withdrawal limits, personalised bonuses, a dedicated account manager, and early access to the latest promotions. VIP eligibility is assessed based on playing activity and deposit history — full details are available on the VIP.

Promotion abuse — including registering multiple accounts to claim duplicate bonuses, or using low-risk wagering techniques to manipulatively fulfill rollover requirements — will result in account termination and forfeiture of all related bonuses and wins.

6

Account Security & Data Protection

365cui takes data security and user privacy very seriously. Our platform is protected by 256-bit SSL encryption and all personal information is handled in accordance with our Privacy Policy, which can be found at Privacy Policy page.

  • You are solely responsible for maintaining the confidentiality of your account username and password.
  • Do not share your login credentials with anyone, including family members or friends.
  • Any activity carried out through your account is considered to have been performed by you, unless you immediately report an account breach to 365cui support.
  • 365cui recommends using a strong, unique password and changing it regularly.
  • 365cui will never ask for your password via email, chat, or phone — please be vigilant against phishing attempts.
Security Notice: 365cui will not be held liable for any losses arising from a user's own negligence in maintaining their account security, including cases where passwords are shared or accounts are accessed from unsecured devices.
7

Account Termination & Suspension

365cui reserves the right to suspend or terminate any user account at any time in the event of a terms violation, suspicious activity, or for platform operational reasons.

Grounds for Account Termination:

  • Identity fraud or registration using false information.
  • Owning and simultaneously using multiple accounts.
  • Attempting to manipulate or exploit the game system or promotions.
  • Involvement in money laundering activities or suspicious transactions.
  • Rude or threatening behavior toward staff or other users.
  • Failure to provide the requested identity verification documents.

If you wish to voluntarily close your account, please contact the 365cui customer support team via live chat. Any valid balance in your account will be processed for withdrawal once all security checks are complete.

In the event of account termination due to a terms violation, 365cui reserves the right to forfeit the entire account balance — including deposits, wins, and bonuses — without any compensation to the user.

8

General Terms, Liability Limits & Dispute Resolution

Amendments to Terms: 365cui reserves the right to change, add, or amend these terms and conditions at any time. Changes take effect immediately upon publication on this platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Liability Limits: 365cui is not liable for any direct or indirect losses arising from the use of the platform, including losses from gaming activity, technical disruptions, or transaction processing delays caused by third parties.

Dispute Resolution: Any dispute arising from the use of 365cui should first be resolved through negotiation with our customer support team. If a resolution cannot be reached, both parties agree to refer the dispute to binding arbitration.

  • The official language for all 365cui communications and legal documents is Malay and English.
  • These Terms and Conditions shall be interpreted in accordance with applicable law.
  • If any provision of these terms is found to be invalid or unenforceable, all other provisions shall remain in full force and effect.
  • Using the 365cui platform for commercial or business purposes without written authorization is prohibited.
Contact Us: If you have any questions regarding these Terms and Conditions, the 365cui customer support team is available via 24/7 live chat. You may also refer to the FAQ us for answers to frequently asked questions.

By continuing to use the 365cui platform after reading these terms, you confirm that you have understood and fully agree to all provisions stated above. Thank you for being part of the growing 365cui community in Malaysia.

Register Your 365cui Account Today

You've read and understood our Terms and Conditions. Now it's time to join over 100,000 Malaysian players who have trusted 365cui as their preferred online betting platform.

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